I will watch my bill, but I have a feeling I will be speaking with them again. I felt like I was dealing with a bunch of fumbling Keystone Kops! They should have offered me some kind of compensation, I probably would have declined, but I would have felt better about the hotel. They said, after I had waited more than fifteen minutes, that the charge would be on my card and in a few days I would see a credit. I was livid, they give these things to help out organizations, then the people that win them are put through a tremendous amount of stress, just to get the hotel to honor it. Upon check-out I was told that the room charge would be applied to the card I had left for incidentals. The elevator is in the middle of the hallway.

Super shower! Precious soaps! During the night from about midnight to almost 4AM, it was really loud out in the hallway, so you may want to ask for a room at the end of a hallway. The room was beautiful, very clean and with a great view. They gave us a room and told us it would be resolved by the next morning. When we arrived, the three people that tried to help us were not successful. I called and made the reservation and informed them of the freebie. or one of its affiliates.I used to obtain a night and dinner at the resort. All rights reserved. All hotels are either franchised by the company, or managed by Wyndham Hotel Management, Inc. Google Play and the Google Play logo are trademarks of Google LLC. App Store is a service mark of Apple Inc. Our customer service agents are also available at 1-80 to provide you with assistance with and information about our hotels and programs.Īpple and the Apple logo are trademarks of Apple Inc., registered in the U.S. However, if you encounter any difficulty in using our site, please contact us at We will work with you to ensure that you have full access to the information available to the public on our site. We strive to have a website that is accessible to individuals with disabilities. This website uses cookies so that we can remember you and understand how you and other visitors use this website, and in order improve the user experience.īy using this website, you consent to the use of cookies in accordance with the terms of our Privacy Notice.

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